Deklaracja dostępności

Introduction to the declaration

Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S. A. (Municipal Water and Sewerage Company) in Wrocław undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the website of the Hydropolis Ecological Education Centre.

Dates of publication and updates

Website publication date: 2016-12-06. Date of last major update: 2020-09-18.

Status of compliance with the Act

The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the incompatibilities or exclusions listed below.

Non-accessible content

Semantic HTML tags that help people who use assistive technology read and interpret page content correctly.
Contrast ratio of at least 4.5:1
Link purpose (in context). The purpose of each link should be apparent from the link content itself, or from the link content associated with a programmatically determined context, except in cases where the purpose of the link would be ambiguous to users anyway.
The language of each passage or phrase in the content can be read by a computer program.
Using the ticket sales website https://bilety.hydropolis.pl on a computer requires a mouse; many functionalities cannot be operated by a keyboard. MPWiK S.A. encourages Customers with special needs to contact the hotline, available from Tuesday to Friday from 11:00 a.m. to 6:00 p.m. and on weekends from 10:30 a.m. to 6:30 p.m., by calling at: 71 34 09 515.

Date of the Declaration and method of assessing digital accessibility

The declaration was made on: 2020-09-18

The declaration was prepared based on an assessment conducted by an external entity: Pracownia Dostępności Cyfrowej. LepszyWeb.pl Stefan Wajda.

Date of review and update of the Accessibility declaration: 2023-03-29

Keyboard shortcuts

Standard browser keyboard shortcuts can be used on the website.

Feedback and contact details

If you have any problems with website accessibility, please contact us. The contact person is Piotr Sieradzki, dostepnosc@mpwik.wroc.pl. You can also contact us by calling 606 823 026. You can submit requests for access to inaccessible information and file complaints about the lack of accessibility in the same way.

Information about the procedure

Everyone has the right to request digital accessibility of a website, mobile application, or any of their elements. It is also possible to request information to be made available via alternative means of access, for example by reading out a digitally inaccessible document, describing the content of a film without audio description, etc. The request should include personal data of the person making the request, information specifying which website or mobile application it refers to, as well as contact details. If the requesting person reports the need to receive such information using an alternative access method, they should also specify which method would be the most convenient for them. The public entity should fulfil the request immediately, no later than within 7 days from the date of the request. If it is not possible to meet this deadline, the public entity immediately informs the person making the request when it will be possible to fulfil the request, but the deadline cannot be longer than 2 months from the date of the request. If ensuring digital accessibility is not possible, the public entity may propose an alternative way of accessing the information. If the public entity refuses to comply with the request to ensure accessibility or an alternative method of access to the information, the person making such request may file a complaint regarding the digital accessibility of the website, mobile application, or any of their elements. After exhausting the above procedure, the request may be also submitted to the Ombudsman.

Architectural accessibility

CEE Hydropolis at Na Grobli 17:

in the vicinity of the building, there is a car park for people with disabilities. The locations are connected by a granite sett road without thresholds;
the entrance to the ticket office building is located on level 0 and accessible directly from the outside of the building from the Na Grobli street;
the entrance door is equipped with a handrail for easy opening;
in the ticket office building, on the right, there is a lowered counter for wheelchair users;
the passage from the ticket office to the exhibition area leads via stairs or a ramp/slope for wheelchairs (it does not have a handrail or a landing);
the exhibition building is entered through 2 pairs of automatic sliding doors, with one entrance leading to the lift and marked with a pictogram;
the exhibition space is in a renovated historic building, on the underground floor, access to which is provided from level 0 by stairs or a lift;
there is an information desk in the exhibition area;
it is possible to tour the exhibition with a guide;
there is a lift available to visitors with mobility disabilities;
the lift is adapted for the evacuation of people with disabilities;
toilets for visitors, including visitors with disabilities, are located near the ticket office and in the exhibition building;
there are baby-changing stations in the toilets;
visitors have access to a staffed cloakroom in the fall and winter season, as well as deposit lockers;
wide passages between the rooms and exhibition elements are located on one level, without architectural barriers;
the building is marked with pictograms and information boards;
the building does not have an induction loop;
there are no Braille markings, contrast markings, enlarged prints for the blind and visually impaired, or audio prompts in the building.

CEE Hydropolis – Workshops at Na Grobli 14/16:

the CEE Hydropolis Workshops building belongs to the historic complex of MPWiK buildings, in an area under conservation protection;
in the vicinity of the building, there is a car park. The locations are connected by a granite sett road without thresholds;
the building is entered via two steps and a sloping pavement without a threshold;
the antique entrance door is equipped with a handle; a CEE Hydropolis employee can help open it;
interior doors have dimensions which enable access for people with disabilities, including those using wheelchairs;
the exhibition and educational rooms for visitors are located on the ground floor;
wide passages between rooms are on one level, without architectural barriers;
there are toilets for visitors, including one for visitors with disabilities;
the building does not have an induction loop;
there are no Braille markings, contrast markings, enlarged prints for the blind and visually impaired, or audio prompts in the building;
the building is marked with pictograms;
it is possible to enter the building with an assistance dog, provided that you have an assistance dog certificate and a proof of current vaccinations.

Accessibility declaration