The biggest snowflakes ever recorded
appeared on January 28 1887
in Montana (USA). They were 38 cm long
and over 20 cm wide!
How to buy Hydropolis tickets?
You can buy tickets online or at the facility’s ticket offices (payable by card or in cash).
Can one buy a ticket in advance?
Tickets can be bought in advance (online or at the facility’s ticket office).
Can one check whether Hydropolis tickets are available for today?
The availability of dates can be checked using the “Buy a ticket” tab on our website.
Do you have to stand in line to collect tickets you bought online?
Tickets bought online are sent to the buyer’s e-mail address as .pdf files. You can print them or just have them on your mobile device, e.g. phone.
My payment has been cancelled. Why?
The online payment system DotPay enables payment for tickets within 1 hour of the commencement of the ticket purchase process. When this time elapses, DotPay freezes the funds transferred that have not been credited to Hydropolis bank account. In such an event, it is necessary to request that DotPay return the funds transferred.
Is there a cloakroom at Hydropolis?
Yes, there a free of charge cloakroom equipped with lockers.
What are the languages of exhibit descriptions?
The exhibition has been fully translated into the English language, including exhibit descriptions, film subtitles, and general information.
Can I take photos or make videos?
Yes, certainly. Please tag your photos taken at Hydropolis and posted on Instagram and Facebook with our official hashtag – #hydropolis.